Terms and Conditions
Basic Terms and Conditions

A-1: The Firm Shall Sell And The Client Shall Purchase The Service In Accordance With Any Quotation Or Offer Of The Firm, Subject In Eiether Case To These Conditions, Which Shall Govern The Contract To The Exclusion Of Any Other Terms And Conditions Subject To Which Any Quotation Is Accepted By The Passenger.

A-2: A Contract Will Only Come Into Being Upon The Acceptance Of The Firm Of The Reservation And The Following Conditions Shall Be Deemed To Be Incorporated In The Contract. The Clients Accepts These Terms And Conditions By Placing The Reseration, Booking With The Provider Via But Not Limited To The Providers Website, Via Telephone, Or Via Any Representative Agent.

A-3: The Contract Will Be Subject To These Conditions. The Firm Reserves The Right To Revise These Terms And Conditions At Any Time Without Prior Notice At Its Sole Discrestion.

A-4: No Reservation Submited By The Client Shall Be Deemed To Be Accepted By The Firm Unless Or Until Confirmed By Writing, Email, Or Telephone.

A-5: No Variations To These Conditions Shall Be Binding Unless Agreed In Writing By Email, Telephone Or Otherwise Between The Authorised Representaions Of The Client And The Firm.

A-6: The Firm Reserves The Right To Use The Services Of Contractors Or Sub-contractors To Provide Services To The Client.

A-7: A Maximum Waiting Time Of 30 Minutes For Address Collections,And 2 Hours For Airport Collections Will Be Allocated, Where Upon Non Contact With Passengers Will Classify The Reservation As A No Show And Will Be Subject To A Full Charge.

B-1: Elite Taxis Prices Are Based On The Client Being Ready To Travel At The Booked Time.Clients Must Book Their Airport Transfer In Accordance With Check In Times Provided By Their Relevant Airline.

B-2: All Meets Are Apart From Airport Pick Ups Are Free For The First 10 Minutes, There After A Charge Of 30 Pence Per Minute Will Apply. Airport Meets Have 60 Minutes Free Waiting

B-3: In The Event The Client Cannot Locate The Driver At The Airport Terminal, The Passenger Must Call Elite Taxis And Inform The Firm Of The Situation. In The Event The Client Does Not Inform The Firm And Leaves The Firm Reserves The Right To Charge The Full Fare For The Journey.

B-4: From Time To Time A Representative May Give Advice On Journey Times Etc, These Are Not Binding. As Traffic, Weather Etc Can Adverseley Affect Traveling Times And Cannot Be Predicted By The Representative.

C-1: In The Event A Client Books An Airport Pick Up And Doesnt Make Contact With The Driver Or An Elite Taxis Representative Within 2 Hours Of Landing. This Will Be Considered A No Show And Will Be Fully Chargeable.

D-1: No Waiver By The Firm Of Any Breach Of The Contract By The Client Shall Be Considered As A Waiver Of Any Subsequent Breach Of The Same Or Any Other Provision.

D-2: The Contract Shall Be Governed By The Laws Of England And Wales.


If you need to cancel your booking, please contact Elite Taxis as soon as possible. If you cancel a booking after the vehicle has been dispatched then a charge will be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation.

If you have prepaid for a taxi online and have cause to cancel your booking before a vehicle has been dispatched to you, a full refund will be issued minus any credit card fees.

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